Instagram conversations in LamaFlow
When you sell on Instagram, order details are scattered across the chat: product here, address there, phone at the end. This connector shows conversations from your connected profile in LamaFlow. Open a conversation, start recognition, and AI fills in products, recipient and the stated courier and office or address next to the messages. You review and confirm.
What you can do
Conversations in one place
Direct messages from the connected profile appear in LamaFlow.
Order from the chat
AI suggests products, prices, name, phone and delivery. You complete what's missing.
Waybill as a separate step
Save the order first, then create a waybill with a connected courier.
How to connect
Connect the profile
Sign in with Instagram and approve the requested permissions.
Open a conversation
Pick the customer and start recognition.
Review and create
Check the details and create the order.
What you need
- A professional Instagram account with the required permissions.
- A LamaFlow store for direct sales (no web store).
- Access to the AI feature and remaining plan allowance.
Supported workspaces
- LamaFlow Direct (selling through messages)
Frequently asked questions
Does AI reply to customers for me?
No. AI recognises order details; you run the conversation.
Is this the same as the Instagram button?
No. The button only sends customers to Instagram. This connector shows conversations in LamaFlow.
Is recognition always accurate?
Not always. Check names, phones, addresses and quantities before shipping.