"Order via Viber" button
Many Bulgarian shoppers would rather message on Viber than fill in a form. The button opens Viber to your number with a ready message that already contains the product details. The customer reviews it and decides whether to send it. The conversation continues in Viber — LamaFlow does not read or send Viber messages on your behalf.
What you can do
Ready message with the product
On WooCommerce, name, variant, SKU, quantity, price and product link are added. You edit only the opening text.
Its own settings
Number, colours and text are not shared with the WhatsApp or Messenger buttons.
Exclusions
Hide the button for selected products or categories.
Shopify version
On Shopify the button reads "Ask on Viber" and shows on eligible product pages.
How to connect
Enter your number
Set the Viber number where you want to receive messages.
Edit the opening text
Write a short line the message starts with.
Enable and test
Turn the button on and open it from a phone to see the message.
What you need
- A Viber account on a phone number you monitor.
- A connected WooCommerce or Shopify store.
Supported workspaces
- WooCommerce
- Shopify
Frequently asked questions
Is the message sent automatically?
No. The customer sees the ready text and presses Send.
Do I see the conversation in LamaFlow?
No. It happens in Viber. You can paste it into LamaFlow and create an order with AI recognition.
Can WhatsApp use a different number?
Yes. Each button has separate settings.